To request an urgent appointment call us on the day 020 8427 1246.
To request a routine appointment in the next 14 days
- Use an online form to request an appointment. We will respond within 24 working hours.
- Call us on 020 8427 1246.
- Visit the surgery and speak with a receptionist during our opening hours
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
Cancelling or changing an appointment
- Telephone the surgery as soon as possible on 020 8427 1246, and at least 30 minutes before your appointment time
- Let us know online (at least 30 minutes before your appointment time)
Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).
Repeated failure to attend booked appointments is a significant waste of NHS resources.
If you need help when we are closed
If the situation is an emergency or life threatening, dial 999 and ask for an ambulance.
For urgent medical advice between 6.30pm and 8.30am weekdays, or during weekends and Bank Holidays, use NHS 111.
For children under 5 phone 111.
For people aged 5 and over go to the 111.nhs.uk website.
Your nearest Out of Hours and Walk-in Centre
The Pinn Medical Centre
37 Love Lane
Opening Times – 08:00-19:30, seven days a week
Telephone: 020 8866 5766
The Belmont Health Centre
516 Kenton Lane
Opening Times: 08:00-19:30, seven days a week
Telephone: 020 8866 4100 (ext. 228)
Your nearest UCC
The following urgent care centre is located nearby to Harrow:
Northwick Park Hospital Urgent Care Centre
Opening Times: 24 hours a day, seven days a week
Telephone: 020 8864 3232
If you need help with your appointment
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
If you are too ill to come to the surgery you may need to request a home visits, but please remember these are intended for the housebound, bed-bound, terminally ill patients or those whose condition will deteriorate with travel.
If you feel too ill to wait in the waiting room please let the receptionist know and we can arrange for you to sit in another area.
The best care can often be given at the surgery, but If you still think you need a home visit telephone the surgery preferably before 10:30am. The receptionist will need to take some details about what is wrong so that more urgent calls can be given priority.
GP Access Centres
GP Access Centres provide additional clinical times, during a period when there are considerable pressures on your GP practice. This service enables patients to receive timely access to primary care services in in their locality, but not necessarily at their usual GP practice.
These Access Centres enable GP practices to direct patients to a local practice that is open during evenings and weekends, in order to achieve 08:00hrs – 20:00hrs access to primary care.
Access appointments can be booked via the Practice or by calling NHS 111.
The GP Access Centre is located at:
Alexandra Avenue Health Centre
275 Alexandra Ave
Opening Hours: 08:00 -20:00 Monday – Sunday